Privacy Policy

1. Introduction

T&R Auto Paints (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, contact number, email address, and any details submitted via contact forms or enquiries
  • Business Information: Company name and details (if applicable)
  • Technical Data: IP address, browser type, device information, and website usage data
  • Transaction Information: Purchase or order details (if applicable)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support
  • Process orders and service requests
  • Improve our products, services, and website functionality
  • Communicate updates, promotions, or relevant information (only if consent is given)
  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Service providers assisting in business operations (e.g., payment processors, IT services)
  • Legal or regulatory authorities when required by law

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyse website traffic and performance

You can disable cookies through your browser settings, although this may affect certain website functionality.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

7. Your Rights

In terms of applicable data protection laws (including POPIA), you have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing of your personal information
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.